Sr Business Operations Engineer Ge
Chicago, IL

Job Description

Role Summary:In this role, you will be responsible for wing-to-wing execution of business critical, cross functional projects to deliver high quality outcomes to internal and external customers. This role partners with across functions to define requirements, drive the initiative to ensure outcomes are delivered on time, and monitor overall results of programs in country. Makes sure project management practices are followed and improved as needed.

Essential Responsibilities:

The role also interfaces heavily with senior leadership team and needs solid organizational savviness and business and financial acumen.

In this role, you will:

Assume ownership of critical programs and drive timely resolution when necessary

Collaborate with cross-functional partners in defining business outcomes and translating them to functional or process requirements

Define execution plan and approach based on project scope, expected timeline and available budget/resources

Facilitate convergence of (possibly conflicting) requirements across cross-functional stakeholders

Work with global team to coordinate day-to-day execution as per outlined plan

Cooperate with and manage external vendors as required. Manage procurement and onboarding process

Ensure pre-defined project management processes and practices are followed. Drive simplification and improvement as necessary

Support execution team with resolution of roadblocks and interdependencies.

Partner with cross-functional stakeholders external to the project to ensure their tasks are completed as required

Manage project risks, scope changes and other non-standard events throughout the life of the project

Manage stakeholder communication and progress reporting

Ensure quality of deliverables is verified and matching stakeholder expectations

Track project outcomes realization and customer satisfaction levels through established metrics against service level. Ensure lessons learned are collected

Qualifications/Requirements:

Basic Qualifications:

Bachelor's Degree in Computer Science or "STEM" Majors (Science, Technology, Engineering and Math). A minimum 4 years of professional experience.

GE Leadership Program Graduates will get credit towards relevant work experience, commensurate to the program they have completed

Eligibility Requirements:

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.

Must be willing to travel

Must be willing to work out of an office located in San Ramon, CA, Chicago, IL, or Boston, MA

Desired Characteristics:

Strong team player - collaborates well with others to solve problems and actively incorporates input from various sources

Experience working with others on a global basis

Applies knowledge to coach and mentor others

Demonstrated customer focus - evaluates decisions through the eyes of the customer, builds strong customer relationships, creates processes with customer viewpoint and partners with customers to help shape their future initiatives

Strong analytical and strong problem-solving skills - communicates in a clear and succinct manner and effectively evaluates information / data to make decisions, anticipates obstacles and develops plans to resolve, creates actionable strategies and operational plans

Change oriented - actively generates process improvements, champions and drives change initiatives, confronts difficult circumstances in creative ways, balances multiple and competing priorities and executes accordingly

PMP or related Project Management certifications

Understand key cross-functional concepts that impact the organization; is aware of business priorities and organizational dynamics.

Delivers tasks on-time with alignment to stated goals. Can identify and raise issues, risks and benefits.

Participates in change initiatives by implementing new directions and providing appropriate information and feedback.

Reacts open-mindedly to new perspectives or ideas. Considers different or unusual solutions when appropriate.

Resolves day-to-day issues related to strategy implementation. Escalates issues that impact the business and/or strategic initiatives.

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About Us:GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GE's mission and deliver for our customers. www.ge.com

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status or any other characteristics protected by law.Additional Locations:United States;California, Illinois, Massachusetts;San Ramon, Chicago, Boston;