Site Reliability Engineer Jpmorgan Chase & Co.
Lewisville, TX

Job Description

Site Reliability Engineer

Req #: 190055764

Location: Lewisville, TX, US

Job Category: Technology

Job Description:

As a Site Reliability Engineer (SRE) you will help build a meaningful engineering discipline, combining software and systems to develop creative engineering solutions to operations problems. Much of our support and software development focuses on optimizing existing systems, building infrastructure and reducing work through automation. You'll join a team of curious problem solvers with a diverse set of perspectives who are thinking big and taking risks. In this environment you'll take the lead on relevant projects, supported by an organization that provides the support and mentorship you need to learn and grow. As an SRE you'll be focused on running better production applications and systems.

Responsibilities:

* Design, code, test and deliver software to automate manual operational work
* Troubleshoot priority incidents, facilitate blameless post-mortems and ensure permanent closure of incidents
* Engage with development team throughout the life cycle to help develop software for reliability and scale, ensuring minimal refactoring or changes
* Identify application patterns and analytics in support of better service level objectives
* Design self-healing and resiliency patterns
* Design automated software and product upgrades, change management, and release management solutions
* Coach or manage teams as applicable
* Participate in the 24x7 support coverage as needed

Qualifications:

* Bachelor's degree or equivalent experience in an software engineering discipline
* Expertise in at least one technology stack designing, coding, testing, and delivering software
* Proficiency in one or more technology domains, may be a cross-domain expert able to solve complex and mission critical problems within a business or across the firm
* Working knowledge of infrastructure components. (E.g. routers, load balancers , cloud products , container systems , compute, storage and networks)
* Excellent debugging and trouble shooting skills
* Proficiency in one or more general purpose programming languages: Python, shell scripting (Unix/Linux), Java
* Significant experience in designing and driving the automation of routine tasks.
* Significant knowledge & experience with cloud-based applications, technologies and tools, deployment, monitoring and operations, such as Kubernetes, FluentD, ELK, Prometheus, Grafana, Redis, Microservices, Restful Web Services, etc.
* Relational and NoSQL databases; developing and managing operations leveraging key event streaming, messaging and DB services such as Cassandra, Kafka, Redis, Hadoop/ Big Data, Data lake etc.
* Automation tools experience such as Chef, Puppet, Ansible. Developing monitoring tools and log analysis tools to manage operations
* Good understanding of defining and executing High Availability, Disaster Recovery, Sustained Resiliency, Chaos Engineering tests
* Create robust logging, monitoring, and alerting systems using tools like Splunk, Prometheus, Alert manager & Grafana.
* Good understanding of performance testing strategies, test setup & execution leveraging JMeter/Blaze meter, sharing findings with recommendations.
* Work in close collaboration with other teams to establish strong operational readiness for our systems
* Ability to collaborate with high-performing teams and individuals throughout the firm to accomplish common goals

Our Consumer & Community Banking Group depends on innovators like you to serve nearly 66 million consumers and over 4 million small businesses, municipalities and non-profits. You'll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.

When you work at JPMorgan Chase & Co., you're not just working at a global financial institution. You're an integral part of one of the world's biggest tech companies. In 20 technology centers worldwide, our team of 50,000 technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $10B+ annual investment in technology enables us to hire people to create innovative solutions that will are transforming the financial services industry.

At JPMorgan Chase & Co. we value the unique skills of every employee, and we're building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If you're looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.