Application Manager, Collaboration Facebook
Fremont, CA

Job Description

Facebook's Enterprise Collaboration team is responsible for the productivity of Facebook Employees. The team is seeking an experienced, insightful, forward-thinking Application Manager to identify, design and implement efficient and effective solutions. This role will be focusing on the Google Cloud suite of products to meet the demands of the workforce.

As a valued member of the Enterprise organization, this person will focus on all aspects of our collaboration tools suite, including real time document collaboration, document storage, Project Management and other tools used to improve information collaboration. This is a full-time position based in our Fremont office.

RESPONSIBILITIES

* Determine the best available products to use for the employee population for their specific use cases, based on competitive analysis and consultation with internal stakeholders (security, legal etc.)



Collect internal requirements from various teams and work to find the right solutions. Narrow down to a specific vendor/solution and work with Purchasing to finalize the contract

Analyze users issues and report on bugs and architect solutions that will fit the Facebook infrastructure

Project manage the internal deployment of tools including: roll-out strategy, communication plan, training and enablement of internal teams, marketing of new features and capabilities

Create dashboards using existing internal tools to understand adoption and feature usage which will lead to roadmap decisions

Collaborate with internal security teams to make sure all applications meet our security guidelines

Work with internal engineers to build integrations with these collaboration tools and Facebook products to streamline workflows

Work to migrate off declining tools, manage communication and process for migration

Work with the internal helpdesk team to ensure they are aware of product issues and they are working with the vendors to remediate those issues. Train the helpdesk to respond to issues correctly

Be the subject matter expert for all features of the applications we support, be on top of new features and functionality and evangelize to users

MINIMUM QUALIFICATIONS

* Bachelor's Degree



5+ years experience working with end users to find and build productivity solutions

5+ years experience in Application Management, Solutions Architecture or equivalent

4+ years experience designing and implementing solutions in the collaboration applications space

3+ years experience managing collaboration tools with Google cloud and G-suite in an environment with more than 5,000 users

2+ years experience creating and defining dashboards and tracking product metrics using tools like Tableau, Power BI or internal BI tools

PREFERRED QUALIFICATIONS

* Bachelor's Degree in Computer Science, Business, Info Systems or Data Science



3+ years experience Outlook, SharePoint, Microsoft 365, Quip, Workplace, Slack, Dropbox, Asana or any other Project Management tool in an Enterprise environment

Communication and leadership skills to be able to work with users across teams and functions and to communicate to the entire company

Demonstrated project management skills to bring large projects to fruition

Experience working with minimal daily guidance

Facebook is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com.