AEM Expert Solution Consultant Adobe
New York, NY

Job Description

The challenge

The Expert SC team is a deeply tenured group of Experience Cloud solution experts. We work with Adobe's Enterprise customers to ensure they are maximizing the benefits and value realized from their Adobe investment. Our engagements are product-centric and focus on increasing our customers' understanding, usage and expertise. These engagements can be highly technical in nature with an IT audience, or they can be tailored for business practitioners and focus on their specific use cases. Our team's backgrounds include a plethora of roles spanning from practitioner to consultant to product manager to engineer to multi-solution architect.

This role offers rich opportunities to develop as a customer leader, thought leader, and product leader. You will have opportunities to interact with senior decision makers. You will have opportunities to learn the Cloud business and develop your network as you collaborate with people across Adobe, including from Sales, Marketing, Product Management, Product Marketing, and Professional Services.

At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world by numerous "best places to work" awards. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you're looking to build your career, Adobe's the place for you. Every day, we get to work with some of the most creative, analytical, authentic and inspiring people in the world.

What you will do

As an AEM Expert, you will lead engagements with our largest and most innovative customers. These engagements will span the customer lifecycle, from executing on deep discovery to illustrate how a customer's vision and use cases can be successfully realized using Adobe Experience Manager, to working with long-time customers of AEM and helping them understand the benefits of new features and integrations, and how they might accomplish new projects with their existing investment. You will participate in and lead deep-dive architectural discussions, including but not limited to Adobe Experience Manager or Experience Cloud solutions. You will build complex software demos showcasing advanced-level use cases in Adobe Experience Manager. You will educate customers of any/all integration options including APIs - both native and custom. You will also collaborate with our internal stakeholders, Solution Consultants and Customer Success Managers, to better understand what issues and opportunities are most prevalent across our customers and how the Expert SC team might expand to continue delivering more value and impact. You will also have ample opportunity to grow your skillset and explore innovative use cases extending across the team into other solutions.

What you need to succeed

* Demonstrated passion for digital experiences and/or cloud technology
* Strong interpersonal skills with ability to work effectively with people at all levels
* Expert-level knowledge of Adobe Experience Manager
* Deep knowledge of Java concepts and development, front-end development technologies (i.e.HTML5, JS, Single Page Applications, etc.)
* Ability to understand and communicate development lifecycle, tooling, and best practices
* Ability to communicate complex ideas effectively verbally and in writing
* High degree of intellectual curiosity and ability to absorb concepts quickly
* Willingness to travel up to 30% (actual amount may be less)
* Working knowledge of other Experience Cloud solutions

At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.

If you're looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability or veteran status.