MyFeelBack

MyFeelBack is a Saas software for collecting customer feedback via ultra-targeted smart surveys. We help large companies keep their customer bases continuously up-to-date, collect high-value customer insights, and trigger ultra-personalized marketing actions to boost sales conversion.
With MyFeelBack, our customers can ask targeted questions or display messages to their users and visitors based on who they are and what they do.

Existing customer data pulled from the CRM (customer information, age, gender, purchase history) is added to the behavioral data (geolocation, device and channel used, clickstream) to generate ultra-targeted, personalized questionnaires, perfectly fitted to the profile of the customer, ensuring highly-qualified information and thus drastically increasing response rates (52% on average).