FluentStream

FluentStream believes that business phone systems are not just a commodity. As a smarter business phone company, we hold ourselves to these three core values:

Trust - We believe that every successful relationship starts with trust. We define trust as the elusive quality of doing what you say you’re going to do, over and over. We’re honest, even when it’s hard. Our people are empowered and processes designed to do the right thing, even when it isn’t the easiest, cheapest, or most profitable thing to do.
Value - Delivering value is relevant in every aspect of our service. We believe in providing an excellent service at an excellent price and we don’t need a contract to lock you into our service. We want to earn your business every month by demonstrating our commitment to you. Value is building a process that continuously recognizes customer needs and addresses them. We think you deserve more of the software, tools, and integrations that help your business every month you are with FluentStream.
Experience - Every interaction with FluentStream - every phone call made on our system, every customer onboarding, every login to our web portal, and every support chat - is an opportunity to show our commitment to an excellent experience. Our commitment to customer-driven technology development ensures features you need are delivered when you need them. When things don’t work perfectly, our top priority is to fix it.

Our belief is that by challenging the status quo with smarter technology and a more relationship driven experience, we give businesses something they didn’t know existed. Innovation should happen quickly, and be driven by an engaged customer base and a team of employees focused on always being smarter and more efficient. As a company, we understand that our culture will be the biggest influence in our success. We believe that being nimble in all aspects of business allows us to execute perfectly on what matters most - keeping customers happy.

Being a FluentStreamer is about more than just a role, a job description and a paycheck. It’s an unwavering commitment to what we believe, and a commitment that transcends rules and a code of conduct. Our behaviors are a reflection of those values.